Overview

Goods may only be returned should they be found to be sub-standard, damaged or do not meet the specifications indicated on the label. In certain circumstances it may be necessary to offer a full or partial refund rather than the goods being returned or replaced.

If goods are sub-standard, damaged or do not meet the specification which is the fault or heritagefarmfeeds.com the company will cover the cost of the return shipment.

Goods ordered in error cannot be returned due to the perishable nature of the product

Refunds

Once your return is received and inspected, we will contact you to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, please allow 10-14 days for the money to reach your account.

Heritagefarmfeeds.com reserve the right to offer a replacement product rather than issue a refund.

If you haven’t received a refund or replacement product in the period specified, please contact us using the contact details listed.

Need help?

Contact us at {email} for questions related to refunds and returns.